We have a world class support ticketing and management system to streamline day-to-day operations, support tickets, queries and training courses. In addition, through this platform we also offer Remote Monitoring & Management of your SYSPRO software and infrastructure. Our Support team can be contacted in the following ways:
- raise a support ticket via the ticketing system
- raise a support ticket via email sales@rpmresources.co.uk
- email support@rpmresources.co.uk
- call us 0312 345678
Our support desk is open during UK office hours (9am - 5pm GMT).
We generally respond to new tickets within 1 hour and aim to resolve the same day, depending on the complexity of the issue..
In addition, we offer 24/7 support and/or a dedicated WhatsApp service - please contact us for pricing of these optional services.